Privacy Policy

1. Introduction

Heck Homes LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information You Provide

When you submit a property information request, we collect:

• Full name
• Email address
• Phone number
• Property address
• Desired closing date (optional)
• Additional comments or information you provide

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses
• Analytics data via Google Analytics (cookies)

3. How We Use Your Information

We use the information we collect to:

• Evaluate your property and prepare cash offer proposals
• Contact you regarding your property inquiry
• Schedule property walk-throughs and inspections
• Process real estate transactions
• Send you updates and communications related to your request
• Improve our website and services
• Analyze website traffic and user behavior
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Email service (Resend), database hosting (MongoDB Atlas), analytics (Google Analytics)
• Business Partners: Title companies, inspectors, and other professionals involved in real estate transactions
• Legal Requirements: When required by law or to protect our legal rights

We do NOT sell your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use Google Analytics to analyze website traffic. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on or by declining cookies via our cookie consent banner.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt-out of marketing communications
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, contact us at: kyle@heckhomesllc.com

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Property inquiry data is typically retained for business and legal compliance purposes.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: